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Privacy Policy

Oakmont Roofing & Restoration LLC (“Oakmont,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use oakmontroofingco.com (the “Site”) or otherwise interact with us—for example, when you request a free inspection, call or text us, or email us.

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Information We Collect

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We collect information in three ways: you provide it, we collect it automatically, and we receive it from third parties.

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A. Information You Provide

  • Contact details (name, phone number, email)

  • Property details (service address, photos you share)

  • Project details (insurance carrier, claim info you choose to provide)

  • Communication content (messages, emails, notes from calls/texts)

  • Testimonials or reviews (if you choose to provide them)

B. Information Collected Automatically

When you visit the Site, we (and service providers) may automatically collect:

  • Device and usage data (IP address, browser type, pages viewed, time on page, referring URLs)

  • Cookies and similar technologies (see Section 5)

C. Information From Third Parties

  • Lead sources and referral partners

  • Analytics and advertising partners (in aggregated or pseudonymous form)

  • Insurance adjusters or carriers (when you authorize or when necessary for your project)

We do not intentionally collect sensitive personal information (e.g., government IDs, financial account numbers). Please avoid sending such information through forms or email.

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How We Use Your Information

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We use information to:

  • Provide services (schedule and perform inspections, estimates, installations, and follow-up)

  • Support insurance-related projects (document damage, coordinate with adjusters)

  • Communicate (respond to inquiries; send appointment and project updates; send service or policy messages)

  • Improve our Site and services (analytics, troubleshooting, security)

  • Marketing with consent (optional updates about services, promotions, reviews)

  • Comply with law and enforce agreements

We process information because it’s necessary to perform a contract or take steps at your request, for our legitimate business interests (like running a reliable roofing business), to comply with legal obligations, and—where required—based on your consent (e.g., marketing texts).

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Cookies & Tracking

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We use cookies and similar technologies to operate the Site, understand usage, and improve performance. Types may include:

  • Strictly necessary cookies (site functionality and security)

  • Performance/analytics cookies (traffic and usage trends)

  • Advertising cookies (only if we run ads/retargeting)

You can control cookies in your browser settings. Disabling some cookies may affect Site functionality.

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We Share Information

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We do not sell personal information. We may share information with:

  • Service providers/contractors (hosting, email, scheduling/CRM, analytics, payment or financing partners if used)

  • Project partners (insurance adjusters/carriers with your authorization; material suppliers as needed for delivery/warranty)

  • Professional advisors (accounting, legal)

  • Authorities (to comply with law, protect rights/safety)

If we undergo a business transaction (e.g., merger, asset sale), information may be transferred consistent with this Policy.

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Data Retention

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We retain information as long as needed to provide services, meet legal/insurance record-keeping requirements, resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify it.

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